We are committed to delivering your orders quickly, safely, and with full transparency.
Last updated: 27/11/2025
At Habeeby L.L.C-FZ, we are committed to delivering your orders quickly, safely, and with full transparency. This Shipping Policy explains how and when your orders are processed, delivered, and tracked.
Orders are processed within 1–2 business days after payment confirmation.
You will receive a confirmation email once your order is dispatched.
Orders placed on weekends or public holidays will be processed on the next business day.
We currently ship to: United Arab Emirates, Saudi Arabia, and 80+ countries worldwide.
–UAE — Standard Delivery: 4–7 business days | Express (selected cities): Same-day or next-day.
–Saudi Arabia — Standard Delivery: 4–12 business days.
–Other Countries — Standard Delivery: 4–12 business days.
Actual delivery times may vary based on courier capacity, customs, and your city.
–UAE: Free shipping for orders above AED 200 | AED 14 below threshold.
–Saudi Arabia: Free shipping for orders above AED 200 | AED 29 below threshold.
–Other Countries: AED 80 standard delivery.
Once your order is shipped, you will receive: a tracking number and a link to track your shipment in real-time.
You can also contact us anytime at [email protected] for assistance with tracking.
If the courier cannot reach you: they will make up to 2–3 delivery attempts.
If all attempts fail, the order may be returned to us and you may be responsible for re-delivery costs.
Some international deliveries may incur: customs duties, VAT or clearance fees.
These fees (if any) are the responsibility of the customer as required by local regulations.
Please ensure your delivery address and phone number are correct.
Habeeby is not responsible for delays or lost packages resulting from incorrect or incomplete address details.
If your order arrives damaged: take clear photos of the packaging and product.
Contact us within 24 hours at [email protected] and we will assist you immediately.